Unlocking the Full Potential of the NEW more.com event page layout
More organized event page layout separated in sections, like Event Description, Cast and Crew and the Gallery.
Additional important content, such as the Important Notice and the Useful Information (like accessibility, access to venue, parking and more).
User friendly experience without unnecessary clicks.
Create your New Event using the new layout
Once you have created your new event, choose to apply the new layout on the Marketing Material page. Simply refresh the page to see all the new fields.
Are you having a live event at the moment? Just choose the New Layout and transfer your content to the new fields
Although upgrading to the new design is merely a click away, we highly recommend that you review some points below before taking this step. In this way, you will make sure that you have all the necessary information and you won't lose time in transferring the fields.
Be aware:
You no longer have the Short Description field and the Full Description field, but only an Event Summary field. Ensure you have saved all your texts from Short Description and Full Description before proceeding.
In case you have included an image in your existing description, it should be added to the Media Library.
While transferring the content to the new layout, you may observe that the tables or other formatting cannot be applied any more. For the best depiction of your event, we suggest that you transfer all the information using only the recommended tools (editor), which you will find in Teller.
Discover each section of the new Event Page
Event Summary
The Event Summary field simplifies reading for the user by providing information regarding the event, the story behind it, or the scenario. In the description, you can now separate the main information about the event from the additional details such as the event's venue, location, and contact information, which are now located in new fields.
Where can you find this on Teller
Select Administration
Go to Menu > Events, search and choose your event
Click on Marketing Material
Find the Event Summary field.
Things you should know about the Event Summary:
This is the first text (up to 10,000 characters) that the users will see when they open the event page and it will help them learn more about it.
Tables and Images can be added here but we highly recommend you to use the Gallery for those, so as to provide to users the optimal navigation experience.
Cast and Crew
Cast and Crew can now be found on the right side of the Event Summary, in order for the user to be able to view all the cast and crew names without having to switch tabs.
Where can you find this on Teller
Select Administration
Go to Menu > Events, search and choose your event
Click on Marketing Material
Search for the Cast and Crew field
Things you should know about the Cast and Crew:
Your Cast and Crew's names must be added in list format so as for them to appear uniformly on your event page (vertically).
The depiction of your Cast and Crew's names using tables or any other way is not acceptable according to our guidelines.
Upon filling out the Cast & Crew field, the title Cast & Crew appears automatically on your event page (no need to add it through Teller).
Gallery
Videos (will be available soon) and pictures can be added to the new Gallery section. This section came to enrich the event page with audiovisual material, which will actively promote your event .
Where can you find this on Teller
Select Administration
Go to Menu > Events, search and choose your event
Click on Marketing Material
Search for the Media section
Things you should know about the Gallery:
On the event page, the user can see up to three content materials (photos or/and videos) before entering the Gallery, where they can find all the material.
Videos will always appear first on the event page. If you upload multiple videos, the last video will appear first on the event page.
In the Gallery, we apply a caching mechanism for improving user experience. Please be aware that it may take some minutes for your images/videos to appear.
Important Notice
Did something come up and you need to communicate with the audience even at the last minute? That's why we've created the new section "Important Notice", dedicated to sharing important information with your customers. Whether the event will get cancelled or rescheduled due to bad weather or health issue or whether a change occurred regarding the event's date or venue that needs to be communicated as soon as possible, the Important Notice will help you reach your customers on time.
Where can you find this on Teller
Select Administration
Go to Menu > Events, search and choose your event
Click on Marketing Material
Search for the Important Information/Notice section.
Things you should know about the Important Notice:
In order to make sure that all information about the event is gathered in one place, we strongly recommend that you use the Important Notice field exclusively for announcements/amendments.
Upon filling out the Important Notice field, the title Important Notice appears automatically on the event page (no need to add it through Teller).
You will love our Widgets
Duration (Duration in minutes)
Where can you find this on Teller
Select Administration
Go to Menu > Events, search and choose your event
Click on General Information
Search for the Duration (in minutes) field
Things you should know about the Duration field
The Duration field is mandatory and it must always be filled. In case your event has no duration, you must put 0 in the Duration field and it will not appear.
CAUTION! It is important to specify the duration of your event, otherwise the field will be automatically filled with a "60 minutes" value, which will be visible on your event page.
Intermission
Will there be a break at your event? This is the place to declare it. Choosing the “No” option will result in no Intermission widget being displayed.
Where can you find this on Teller
Select Administration
Go to Menu > Events, search and choose your event
Click on General Information
Search for the Intermission field
Things you should know about the Duration field
If you choose "Yes" on Teller, you must also fill the Intermission's Duration in minutes so as for the field to be visible on your event page.
Accessibility
The issue of accessibility is a matter that concerns us all. From individuals facing obstacles (mothers with strollers, elderly individuals, pregnant women) to people with visible and invisible disabilities (mobility issues, visual and auditory impairments, reduced spatial perception, and a general need for assistance/support), we must ensure that participants are able to attend the event upon purchasing a ticket. Therefore, we have created a checklist of accessibility features, from which you can choose what the venue of your event provides:
Wheelchair provided for free
Accessible Restroom available
Carers can attend the event free of charge
Special ramps for wheelchair and strollers
Accessible emergency exits
Accessible elevators
Visual Braille aids available
Guide dogs allowed
Parking Spaces for Persons with Reduced Mobility
Subtitles
Where can you find this on Teller
Select Administration
Go to Menu > Events, search and choose your event
Click on Event Dates
Search for the Accessibility field in the Venue location details (below the dates table)
Things you should know about the Accessibility field
In case you want to edit the accessibility information that are visible on your event page, you will have to fill out the Accessibility field again. For this reason, we recommend that you keep notes for your event's accessibility information for future updates.
Access to venue
Your event page's visitors should get all the information about their Access to the event's venue. This is where you should include all the necessary information, whether it pertains to transportation, parking or any other useful information.
Where can you find this on Teller
Select Administration
Go to Menu > Events, search and choose your event
Click on Events Dates
Find the Access to venue field in the Venue location details (below the dates table)
Things you should know about the Access to Venue field
In case you want to edit the Access to Venue information that are visible on your event page, you will have to fill out the Access to Venue field again. For this reason, we recommend that you keep notes for your event's Access to Venue information for future updates.
Venue Location
Your event's venue location is always the one you selected when you created it.
The display of the venue location on your event page does NOT require any action since it appears automatically on your event page in the Useful Information section.
Parking
Parking availability in or near your event's venue is essential information for your customers who will drive to your event. Informing attendees if there is parking at your venue will save them time and enhance the check-in process.
Where can you find this on Teller
Select Administration
Go to Menu > Events, search and choose your event
Click on Events Dates
Find the Parking field in the Venue location details (below the dates table)
Things you should know about the Parking
As soon as you select the parking availability option, the website will immediately display the parking availability/unavailability.
If you believe that more information is needed in regards to the parking availability (for example if the parking requires payment or where exactly the parking is) you can use the Access to venue field to add all the necessary information.
Seat availability
At your event, will there be seating options? You can declare it here.
Where can you find this on Teller
Select Administration
Go to Menu > Events, search and choose your event
Click on Events Dates
Find the Seat Availability field in the Venue location details (below the dates table)
With 💜,
more.com Product Team