Skip to main content
How do I collect the money from the presale?

Viva Wallet account and verification

Updated over a year ago

Prior to publishing your event's online presale, you will have to create and fully verify your Viva Wallet account electronically.

The money from your ticket sales will be instantly deposited on your Viva wallet account.

Here are the steps you need to follow:

  1. Create your Business Viva Wallet account with your company's VAT number.
    Please find the full instructions here.

  2. Verify your Business Viva Wallet account: this step is extremely important, so that your customers can buy your tickets and payments are accepted.

    You can find the verification instructions here.


IMPORTANT!

Due to confidentiality procedures, More.com's team has no access to the verification process of any Viva Wallet account. For the verification progress, it is essential to regularly check if there are any relevant updates from Viva Wallet, on your Business Viva Wallet account.


ATTENTION!

If your Viva Wallet account is not fully verified, payments from the ticket sales will not be accepted and an error message will show up during the payment process.

Did this answer your question?