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How can I cancel a single ticket from a ticket reservation or the entire reservation order?
How can I cancel a single ticket from a ticket reservation or the entire reservation order?

Cancellation of a ticket reservation made by a ticketing platform user

Updated over a week ago

On a reservation order you can cancel one or more tickets or the entire reservation. This can be done through the view order page (see more here).

  • Cancel one or more tickets of a reservation

If you want to cancel a single ticket (or tickets) from a reservation order, you can select it from the "tickets" table and click on the "cancel" option below the table.

  • Cancel the entire reservation order

Click on the "cancel order of sale" option at the right bottom of the order page.

Attention:

Do not edit reservation orders made online before contacting the customer.

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