Requirements for the EticketCheckin app:

An android Smartphone or Tablet with a barcode scanner or camera in order to scan tickets.

An internet connection, to download the date.


Instructions on installing the ΕticketCheckin app

First you need to install the app and you'll need an internet connection for that and to download the ticket data.

The app can operate without an internet connection as long as the data has been downloaded ahead of time.

Your event will appear in the app 48 hours before it's start time.

Download the app from this URL:

http://teller.viva.gr/api/tablet/version/eTicketCheckIn-4.21.apk

Once you have installed the app you will need to send us your App ID & Tax ID so we can link it to the app and allow you access to your event. The App ID can be found on the top right-hand corner of the app's screen.

On the app's home screen you can find the following info:

  • The username (i.e. test viva), the version of the app (v: 4.21) and the App ID.

  • The app's status : A circle in one of the following colours:

Green when the device is connected to the internet and has downloaded all the ticket data. .

Yellow when the app is connected to the internet but has not fully downloaded the ticke data. In this case you will need to wait until the data has been downloaded before disconnecting the device from the internet.

Red when the app is not connected to the internet.

  • Burger button (three parallel lines on the top-left corner). When tapped the following choices will appear on the bottom of the screen Status Info, Test checkin, Camera, Exit.

On the status info you can select the event you want to scan tickets for and on "Αναλυτικές πληροφορίες δεδομένων" you can see whether the app has downloaded the ticket data for this event.

Test Checkin allows you to perform a Test Check in, before the event starts. The check in will go through, but the ticket in question will not be invalidated.

Camera will open the device's camera in order to scan the tickets.

Exit will exit the app.

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