To print tickets you can either use: Conventional printer (PDF A4). From the order page click on "pdf" in order to print on a conventional printer. (You do not need to have the printing monitor app installed). Thermal printer. This requires installing the printing monitor app. Then click on "print" on the order page. Related ArticlesTroubleshooting printing problemsHow can I install the Printing Monitor appHow do you print tickets via Teller on a thermal printer?How do I make a sale as a box office using the Viva Ticketing Platform?How can I issue complimentary tickets to an event?