Welcome to Viva Ticketing Platform Support!
Information on the ticketing platform and Ticketing Services
7 articles
Access to Teller - User Permissions
Instructions on how to log in, change password, create users and assign permissions
5 articles
Adding events
Instructions on how to create and publish your event
10 articles
Set up a page of multiple events
Add different events on the same presale page
5 articles
Pricelists
Creating and processing pricelists and adding discounts
12 articles
Editing an event
Instructions in setting sales end time and changes in capacity
11 articles
Products - Merchandise
How to add products to an event's page
4 articles
Order management
Instructions on how to manage, cancel, amend and other issues relating to your ticket orders
18 articles
Application for checking tickets at the entrance
Instructions on installing and using the ScanMore app
9 articles
Printing Tickets
Installation instructions for the printing monitor
5 articles
Cancelling / Rescheduling an event or changing venues
Instructions on stopping sales, rescheduling an event and changing venue
5 articles
Reports
How to issue reports through Teller
5 articles
Streaming
Instructions and settings regarding streaming events.
10 articles
Marketing notifications
1 article